A – Z Sales & CRM
What do we mean by A-Z Sales & CRM?
A system generated sales process that ensures your Sales Team completes all the necessary steps on the way to building lasting and profitable customer relationships. From traffic management to payment options, ONE-EIGHTY provides a streamlined and professional approach to selling that customers appreciate, and provides you with the reporting/accountability that you need to be profitable in today’s environment.
A Return on Investment you will see on your statement.
ONE-EIGHTY is not an expense, but an investment that will generate you a return for years to come.
Increase Volume: How do you sell more cars, even with the same amount of traffic? From the moment a prospect begins the buying process at your dealership, their contact information and touch points are tracked within ONE-EIGHTY, allowing for proactive follow-up, future marketing, and the accountability of your sales team.
80% of your prospects may not buy today but they are in the market. Make sure that when they’re ready to buy, they buy from you. The ONE-EIGHTY Magnet will turn around an email, mail and/or telephone campaign in minutes to communicate a new program or sales offer that is personalized and specific to those prospects who did not buy yet. That gets the phones ringing! Forget those panicked end of the month newspaper ads that cost you so much money.
Reducing Costs & Increasing Gross: The selling process within ONE-EIGHTY focuses on meeting your customers’ needs with your inventory and presenting your oldest inventory first. The result: lower floor plan, dealer trade, discount, lot damage and compensation costs which all make for more gross profit per new/used vehicle retailed. (Note: A full car builder is included in ONE-EIGHTY for those vehicles that you will sell but then order or acquire through a dealer trade.)
ONE-EIGHTY also adds other benefits that boost your gross profit. ONE-EIGHTY is updated with your manufacturer programs and your dealership specific fees so dropped fees, errors from double-entry and missed programs changes are all costly mistakes of the past. This alone immediately drives an increase in gross at most dealerships as well as speeds up the selling process.
Even more gross: Another surefire way to increase gross is the inclusion of accessories and Business Office products through fully integrated Menu Selling. ONE-EIGHTY does both seamlessly. Whether it’s dealer specific products or manufacturer accessories, ONE-EIGHTY allows for pictures and videos to support your merchandising efforts during a customer facing sales process. Sales Consultants and Business Managers can easily add these extra items to a deal and payment presentation.
More Satisfied Customers: ONE-EIGHTY helps you satisfy your customers & prospects because the system guided sales process is both full disclosure and helps present buying solutions that fit their specific needs. Your prospects will receive professional presentations that not only look good, but are comprehensible to “non-car” people.
Guiding your sales team through industry proven processes and providing them the tools to operate professionally with their clients results in more sales, higher gross and happy staff. Once your Sales team uses ONE-EIGHTY, not only will they be more successful, they will thank you.
Management Reporting: ONE-EIGHTY Management Reporting provides you the real-time information you need to help coach your sales team to greater sales and profitability. Traffic, Inventory, Sales Performance, Gross Profit and much, much more reporting is all at your finger tips at any time during the month through The Pulse and your Performance Ticker.