BDC Management
My BDC Pulls It All Together
The ideal solution to proactively follow up on customers and prospects while providing the reporting and accountability you need to effectively manage your BDC in today’s competitive environment.
The biggest challenge associated with having a BDC is managing it. With ONE-EIGHTY’s My BDC all of your BDC activity takes place within your existing sales system, making management easier and more efficient. No more duplicate customer records, manual appointment lists or double entry. Welcome to live, real-time, two-way communication between your BDC and your sales floor with the visibility and accountability you need to drive results.
Performance Improvement through Visibility & Accountability of your BDC.
Activity Management ” Clear real-time updates on your BDC’s daily productivity at your fingertips.
- Appointments booked
- Appointments confirmed
- Show or No-shows
- Post Appointment Follow-up
- Solds
To Do List ” Personalized daily To Do List for each Representative.
- Who to call
- Who to confirm
- What’s been done, yet to do, or missed
- Resolution or Sold
Reporting ” Real-time or period on your BDC & Representatives.
- Accountability by Representative
- Key performance percentages by representative
- Sold, Delivered, Retention and Conversion statistics to guide your management efforts
- Overall performance of your BDC and the ROI it’s driving for your business
